Frequently Asked Questions

New to Pilates? Not sure if you can come with a bump? Wondering how memberships work or what to expect from your first class? You’re in the right place. We’ve grouped the most common questions into three sections so you can get straight to what you need: 
Looking for info on our waitlist? Head here.

Membership & General FAQs

Looking for info on our waitlist? Check out the waitlist FAQs here.
How does the first week trial work?

Clients have access to unlimited classes for just $15, across ALL studios during these 7 days. 

The seven-day trial commences on the date of your first confirmed booking. Please note: if your first booking is for a waitlisted class, the trial will commence on the day of that booking regardless of whether you get off the waitlist or not.

Our advice is to try all different types of classes during this trial week, as you never know what class type/s you may love!

Please note:

Thefirst-week trial is available to new Premium Pilates & Fitness members only.

The first week trial is subject to class cancellation fees.

The trial does not roll on automatically to a membership. You cannot purchase the membership until your trial has finished.

How does the weekly membership work?

Our weekly membership gives you access to unlimited classes at one studio location for only $35 a week. Once you purchase the membership, our booking system charges your nominated credit card or direct debit $70 a fortnight.

Your membership commences on the date of purchase, and this also determines the day your fortnightly payments will be processed. For example, if you purchase the membership on a Tuesday, your fortnightly payments will be processed Tuesday every two weeks. As soon as you purchase your membership, you can book classes up to two weeks in advance, up to the minute.  

Membership CANCELLATIONS:

Our weekly memberships are part of a no lock-in contract. You can cancel your membership by written notice via email to hi@premiumpilates.com.au. Your membership will be cancelled after one fortnightly payment from first notice. You may still attend classes in this period.

Membership HOLDS:

We require 14 days written notice via email to hi@premiumpilates.com.au to place your membership on hold. You can still attend classes in this period. We offer a minimum of 1 week up to a maximum of 8 weeks hold.

Insufficient funds:

If your account is in arrears, your membership may be cancelled. Our system will attempt to process the amount at the same time every day for 4 consecutive days and an email notification is sent to you everytime a payment fails. Please ensure you have sufficient funds in your account so that the system can automatically try your membership again; there is no need for you to purchase another membership. If the payment is not successful after the 4th attempt, your membership will be cancelled and all pre-booked classes will be cancelled. Only then will you be required to purchase another membership.

What to bring to our classes

- Socks are compulsory to attend all classes. You can purchase non slip grippy socks at our reception if you forget.

- Comfortable, breathable activewear is recommended.

- A water bottle is recommended, which you can fill up at the studio.

- You are welcome to bring a towel if you wish, particularly for cardiovascular classes, such as Strength X Cardio and Barre.

- Supportive sneakers are essential to attend Strength X Cardio classes.

Are children allowed in the studio?

We understand that it can be difficult to attend a class alone, however, some of our clients prefer to workout without children present.

At our Camp Hill and Milton studios older children who can sit unattended are welcome to sit in the reception area*. We kindly ask the parent to bring headphones for the child if they are using a device.

Unfortunately, as there is not a reception in our Coorparoo studio, children are not able to attend.

*Please note that you are responsible for your child/ren and any damage to property that may occur whilst they are in the studio.

If you are attending a Mums n Bubs class with a baby and another child, the older child is welcome to attend, provided they can sit with an activity and are able to stay away from the Reformer. They are welcome to sit next to your reformer on the floor.

Pilates FAQs

How is Pilates different from other forms of exercise?

Pilates is different from all our types of exercise for so many reasons. Pilates improves flexibility, endurance, core control and muscle strength, all whilst being low impact, gentle on joints and improving posture, which reduces the chance of injury. Pilates involves a strong mind-body connection, as well as improving breathing and it can be practiced throughout all stages of life! Imagine all the best benefits every form of exercise has to offer, put these benefits all together and you get Pilates!

I have never done Pilates before; can I book into any class?

If you have never done Mat and / or Reformer Pilates before or have not done Pilates recently, it is essential that you attend an Introductory class. This class will teach you the fundamentals of Pilates on the mat, how to use the reformer safety as well as instructing you through a short workout on the mat and on the reformer. Attending this Introductory class will help you get the most out of your future Pilates classes. 

Helpful tip: if you purchase the First Week Trial you can attend an Introductory class at any of our studios.

Can I do Pilates if I have an injury?

Yes you can! Pilates is designed to be gentle on the joints and great for improving joint pain, such as lower back, knee, neck, etc.

Our PPF instructors are excellent at modifying exercises for injuries. It is great to get into the habit of informing your instructor/s of your injuries before a class starts, as this will help them to be prepared with a modification for you (if needed). Saying this, you must have medical clearance from a doctor or medical professional to attend group Pilates classes. Whilst our instructors do modify for injuries, they reserve the right to recommend you attend clinical Pilates classes at another studio if your injury is too debilitating for a group fitness class.

What are the machines in Pilates?

The machines are called reformers. A reformer class involves performing Pilates Matwork exercises on a piece of equipment, similar to a bed which has moving parts, springs and straps to help assist in movement. The reformer was actually designed to make Pilates' Matwork exercises more accessible for all. For example, as reformer machines are about chair height off the ground, it is much easier to get on and off than the floor.  

The moving parts, springs and straps on a reformer machine can be a little scary, until you understand how they work. That is why we recommend attending an Introductory class if you have never done any reformer Pilates before, as you will learn all about the machine during this session.

What is the best way to get started in Pilates?

We advise purchasing our First Week trial and trying all different types of classes! Your first week will not start until the day you attend your first class. Try our Pilates offerings; Matwork, and Reformer but also see if you like our other fitness classes, such as Barre, HIIT, Yoga and Stretch. You may be surprised by what you like!

Attending an Introductory class first is a must if you are a Pilates beginner or if it has been awhile between sessions. This class will teach you the fundamentals of Pilates, take you through a short workout on the mat and on the reformer and will help you get the most out of your future Pilates classes.

We've written a great blog about what to know before your first Pilates class; reading this will help get you started too!

Lastly, just jump in and try it! You've got nothing to lose and everything to gain.  

Prenatal and Postnatal FAQs

I am pregnant and have never done Pilates; can I attend classes?

First of all, congrallutions!

Pilates is incredibly beneficial both for prenatal.and postnatal mums.

While Pilates is low-impact, it is a challenging form of exercise because it involves focusing on core strength, stability, and flexibility. If you have never done Pilates before or if you have not been to a Pilates class recently, attending our Introductory class first is compulsory.

Our Reformer and Barre classes can easily be modified for pregnancy. Our Matwork and Yoga can be modified though you may be required to perform different exercises to the rest of the class as your progress through your pregnancy. Stretch, Stretch Reformer,  Reformer Jump board and Yin Yoga are unsuitable for pregnancy past 20 weeks gestation.

We encourage prenatal women to start practising regular Pilates as early as possible during their pregnancy. If you wish to start Pilates from the third trimester, around 28 weeks gestation, we will kindly refer you to one on one Pilates rather than our group classes.

I’m a new mum, when can I start doing Pilates?

You can start doing Pilates as soon as you are cleared by your medical practitioner. This is usually not until six weeks postnatal, if not longer. If you have never done Pilates before or if it has been a while between sessions, we highly recommend you attend an Introductory class without bub. To see when these classes take place, view our timetables.

What do I bring to Mums n Bubs classes? Can I bring an older child as well as my bub?

Bring yourself, your cute bub and whatever they are comfortable in, such as a pram, a bouncer, a bassinet or capsule and / or a mat. Typically, a mum will attend this class up until their bub become very mobile; sometimes this is at the one year mark, sometimes this is at an earlier or later age.

For those busy mums with multiple children, if your older child/children can sit unattended whilst you get your workout in, they are also welcome to attend!